{"id":555,"date":"2023-08-10T08:55:16","date_gmt":"2023-08-10T06:55:16","guid":{"rendered":"http:\/\/batieu.com\/fr\/?page_id=555"},"modified":"2024-07-30T13:34:15","modified_gmt":"2024-07-30T11:34:15","slug":"support","status":"publish","type":"page","link":"https:\/\/batieu.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"contact-section\">\n    <div class=\"container container--mod\">\n        <div class=\"row\">\n            <div class=\"col-xs-12 col-md-12 col-lg-12\">\n                <div class=\"contact-section__content\">\n                    <div class=\"contact-section__wrapper\">\n                        <div class=\"contact-section__img\">\n\t\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/form-contact.webp\" alt=\"Homme utilisant l\u2019application pour les entreprises de construction\">\n\t\t\t\t\t\t\t                        <\/div>\n\t\t\t\t\t\t<!--Start of Bullet list-->\n                        \t\t\t\t\t\t\t<ul class=\"bullet-list\">\n                                \t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bullet\"><i class=\"icon-check\"><\/i><\/div>\n                                        Fournir des commentaires et des suggestions sur l\u2019utilisation de l\u2019application.\t\t\t\t\t\t\t\t\t<\/li>\n\n                                \t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bullet\"><i class=\"icon-check\"><\/i><\/div>\n                                        Signalez les erreurs \u2013 nous aimerions avoir une description d\u00e9taill\u00e9e du probl\u00e8me.\t\t\t\t\t\t\t\t\t<\/li>\n\n                                \t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bullet\"><i class=\"icon-check\"><\/i><\/div>\n                                        Demandez de l\u2019aide pour la configuration du compte ou la navigation sur la plateforme.\t\t\t\t\t\t\t\t\t<\/li>\n\n                                \t\t\t\t\t\t\t<\/ul>\n                        \t\t\t\t\t\t<!--End of Bullet list-->\n\n                    <\/div>\n                    <div class=\"contact-card contact-card--secondary\">\n                        <h3>Contacter le support technique<\/h3>\n                        <p>Si vous avez des questions, communiquez avec nous. Nous vous r\u00e9pondrons le plus rapidement possible. Plus vous fournissez d\u2019informations, mieux nous pouvons vous aider.<\/p>\n\t\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f561-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"561\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/555#wpcf7-f561-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formularz kontaktowy\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"561\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f561-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Votre adresse e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"nom@domaine.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Sujet<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-topic\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-topic\"><option value=\"\">S\u00e9lectionnez un sujet\u2026<\/option><option value=\"Rapport de bug\">Rapport de bug<\/option><option value=\"Demande de fonctionnalit\u00e9\">Demande de fonctionnalit\u00e9<\/option><option value=\"L&#039;information en retour\">L&#039;information en retour<\/option><option value=\"Configuration du compte\">Configuration du compte<\/option><option value=\"Plans et paiements\">Plans et paiements<\/option><option value=\"Aide technique\">Aide technique<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span> <i class=\"icon-chevron_down\"><\/i> <\/label>\n<\/p>\n<p><label> Objet du message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Dites-nous de quoi parle le message\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Description compl\u00e8te<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"6\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Incluez autant de d\u00e9tails que possible\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<div class=\"form-control\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-agreement\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-agreement\" value=\"1\" class=\"required\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">En cliquant sur \u00ab Envoyer \u00bb, vous acceptez les <a href=\"https:\/\/batieu.com\/fr\/termes-et-confidentialite\/\">Termes et confidentialit\u00e9<\/a> de Batieu.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<p><span id=\"wpcf7-69de6dc62fca1-wrapper\" class=\"wpcf7-form-control-wrap webiste-email-wrap\" ><input type=\"hidden\" name=\"webiste-email-time-start\" value=\"1776184774\"><input type=\"hidden\" name=\"webiste-email-time-check\" value=\"4\"><label for=\"webiste-email\" class=\"hp-message\">Website email<\/label><input id=\"webiste-email\"  placeholder=\"e-mail\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"webiste-email\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"162\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"features-section features-section--secondary\" >\n    \n\t<div class=\"container container--mod\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-xs-12 col-md-12 col-lg-12\">\n\t\t\t\t<div class=\"features-section__content\">\n\n                    \n\t\t\t\t\t<div class=\"features-section__wrapper\">\n\n\t\t\t\t\t\t<div class=\"features-section__img\">\n                                                            <img width=\"600\" height=\"493\" src=\"https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/features-batieu-2x.webp\" class=\"features-img\" alt=\"Fonctionnalit\u00e9s du logiciel Batieu pour les entreprises de construction\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/features-batieu-2x.webp 1168w, https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/features-batieu-2x-300x247.webp 300w, https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/features-batieu-2x-1024x842.webp 1024w, https:\/\/batieu.com\/fr\/wp-content\/uploads\/sites\/4\/2023\/08\/features-batieu-2x-768x631.webp 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>                            \t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<div class=\"features-section__description\">\n                            \t\t\t\t\t\t\t\t<span>CR\u00c9EZ VOTRE ESPACE DE TRAVAIL<\/span>\n                            \t\t\t\t\t\t\t<h3>Essayez l\u2019outil innovant de gestion de la construction &#8211; gratuitement!<\/h3>\n                            <p class=\"p1\"><span style=\"font-weight: 400\">D\u00e9veloppez votre entreprise avec des logiciels sp\u00e9cialis\u00e9s pour les entreprises de construction, assurant un contr\u00f4le complet \u00e0 chaque \u00e9tape de votre projet. Collaborez en toute transparence avec les autres et acc\u00e9dez \u00e0 une vari\u00e9t\u00e9 de fonctionnalit\u00e9s, le tout au m\u00eame endroit.<\/span><\/p>\n\n\t\t\t\t\t\t\t<!--Start of Bullet list-->\n                            \t\t\t\t\t\t\t<!--End of Bullet list-->\n\n\t\t\t\t\t\t\t<!--Start of Buttons-->\n\t\t\t\t\t\t\t<div class=\"features-section__actions\">\n                                                                    \t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/batieu.com\/app\/signup\"\n\t\t\t\t\t\t\t\t\t\t   class=\"btn \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn__content\">\n                                                S&#039;inscrire gratuitement                                                \t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n                                                                    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<!--End of Buttons-->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!--Start of Footer-->\n                    \t\t\t\t\t<!--End of Footer-->\n\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1417,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-form.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-555","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support technique - Batieu<\/title>\n<meta name=\"description\" content=\"Vous avez des questions ? 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